PRIVACY POLICY / NOTIS PERLINDUNGAN DATA PERIBADI
Last Updated: April 2026
Fiji Energy Sdn. Bhd. (“the Company”, “we”, “us”, or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in accordance with the Personal Data Protection Act 2010 (“PDPA”) of Malaysia.
1. Collection of Personal Data
We collect personal data that is necessary to provide our Solar EPCC (Engineering, Procurement, Construction, and Commissioning) services. This includes but is not limited to:
- Identity Data: Name, NRIC/Passport number, and business registration details.
- Contact Data: Billing address, installation address, email, and phone numbers.
- Technical Data: Electricity bills, TNB account details, roof specifications, and energy consumption patterns.
- Financial Data: Bank account details or credit information for financing/NEM applications.
2. Purpose of Processing
Your data is processed for the following purposes:
- To perform site surveys, engineering designs, and technical consultations.
- To facilitate applications with regulatory bodies (e.g., SEDA, Suruhanjaya Tenaga, TNB).
- To manage project installation, commissioning, and after-sales maintenance.
- To communicate updates, invoices, and marketing materials related to renewable energy.
- To comply with legal and regulatory obligations under Malaysian law.
3. Disclosure to Third Parties
We may share your data with authorized third parties, including:
- Governmental/Regulatory Authorities: TNB, SEDA, and relevant Ministries for solar metering and licensing.
- Service Providers: Sub-contractors, logistics partners, and equipment manufacturers involved in your project.
- Professional Advisors: Auditors, lawyers, and financial consultants.
- Financial Institutions: If you are applying for solar financing or green grants.
4. Security and Retention
We implement robust technical and organizational security measures to protect your data from unauthorized access or leakage. In compliance with the 2024 PDPA amendments, we maintain a strict data breach management protocol. We retain your data only for as long as necessary to fulfill the purposes outlined or as required by law (typically 7 years for tax and audit purposes).
5. Your Rights
Under the PDPA, you have the right to:
- Access & Correct: Request a copy of your personal data or update inaccurate information.
- Withdraw Consent: Limit or stop the processing of your data for marketing purposes.
- Data Portability: Request the transfer of your data to another controller (where technically feasible).
6. Data Protection Officer (DPO)
In accordance with the latest Malaysian regulations, we have appointed a Data Protection Officer to oversee our compliance. For any inquiries, complaints, or to exercise your rights, please contact:
Attn: Data Protection Officer (DPO) Fiji Energy Sdn. Bhd. Email: [Insert your DPO email, e.g., dpo@fijienergy.com.my] Phone: [Insert Office Number] Address: [Insert Registered Business Address]
7. Consent
By using our website or engaging our services, you hereby consent to the processing of your personal data as described in this Privacy Policy.